Rate Vegas

Very bad experience at the HRH. Four and a half hour check in on a Sunday, with two lines and different processes to go through. I did not see any beautiful people to entertain me while I waited - just a lot of people who were past their prime and trying too hard. The front desk had attitude and were highly understaffed. The pool was overrated and overcrowded. Clumps of hair on the floor in our room. Service was very poor and the staff very rude. I had complained to management and got no response so they really do not care about their guests. We left & went back to the strip and did not spend another dime there.