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Hotel / Casino Ratings & Reviews The Riviera
Average Rating 3 Stars

min on October 24, 2010

This was the worst hotel we have ever stayed in.

My husband and I faced racism at the 711 near the hotel and requested the front desk to help us document it. Nope. Front desk was rather rude and told us we are on our own regarding this. We didn't feel safe going back to 711 since they stated that since we were "chinks" (we are not Chinese by the way) and he would love to take us outside and smash our heads although we didnt do anything wrong or rude. The front desk did not want to know what happened nor willing to assist us. They sent us back to 711 ourselves.

If you try to look for a manager, they lie to you and tell you there are no managers available. I had to make a scene in order to meet the manager who turned out to be right there behind the wall all along.

By the way, do not visit LA SALSA restaurant at the food court of Riviera either. The staff there is racist as well and claims that "chinks are disgusting".

This was supposed to be our 2 year overdue honeymoon. Thanks Riviera for the dirty and disgusting rooms and facilities, 711 and LA SALSA restaurant for the racist jokes in public.

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