Rate Vegas

I was looking for a less expensive hotel for a return trip to Las Vegas and I thought the Riviera would be suitable for the price. I was totally wrong. We arrived to find our room not ready, so they took our bags up there anyway and told us to come back in an hour. We came back two hours later and found our room still not even touched. Their only solution was to transfer us to a smoking room that looked even worse, with no accomodations for our inconvenience. The carpets were stained, the walls were marked, and the bathroom was disgusting. Worst of all, the customer service was terrible. The front desk was unhelpful and rude. The cleaning staff was just as bad, leaving food trays in the halls for over twelve hours and not cleaning our rooms until late in the afternoon. I have even stayed at the Westward Ho before and it was better than this. You would be better off staying at the rubble that used to be the Stardust and getting service from the guys that hand out pornographic cards on the strip.