Rate Vegas

Bad experience all around. Just terrible.. If there was a negative star rating, I would use it. $15 resort fee? are you kidding me?? Where do I start? I stayed at Marriott resorts and happily paid resort fees because of service and room set up. These guys had a full kitchen they say. The stove didn't work and I had to call an engineer to fix it. After it worked, it took an hour just to boil some water. No pots or pans, no cooking utensils. No oven. A tea kettle without tea. A cushion by the swimming pool was ripped. And they call this a five star hotel?? They didn't restock new soap of shampoo or cream for the coffee on second day. Didn't have tea on either day. Didn't have coffee stirrers. The worse part of the stay. The service was a joke. People were rude and slow. It took an hour after my initial request for extra covers (which should have been in the room like any decent hotel). They filled my request three times. Each half hour someone would knock on the door just after my baby finally fell asleep and WAKE HIM UP AGAIN to bring the extra covers that I had requested. By the time the third guy/gal showed up, I was just so fed up, I just didn't answer the door bell. Will someone please explain the door inside the door concept to me? You open a big double door only to have a space of about 2X4 feet of space only to open another door to actually get into the "Suite". The sparkles in the lobby and the fresh flowers were a nice touch but as soon as one of those employees opened up there mouth, it all went down hill from there. They were rude, confrontational and just awful to deal with. I called to ask why they charged for the stay when I looked up my bill on the TV since the room was paid for online, the girl said she was sorry and just said she will correct it and hung up on me. Could it be that the entire staff was having a bad couple of days?? maybe! Way too much for too little.